Knowledge sharing - Centex ApS - IT og Netværksløsninger

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Knowledge sharing

 

One could say that the most important working tool by far is: KNOWLEDGE

  • Knowledge about the products
  • Knowledge about the industry
  • Knowledge about the customers
  • Knowledge about the suppliers
  • Knowledge about the competitors

 

Informal knowledge sharing when sharing a cup of coffee or having lunch happens automatically in most places, while formal knowledge sharing is somewhat more difficult.

 

Knowledge should be documented in order to be shared. In education books are often used for this purpose. But how is it done in a company?

 

In cooperation with your company Centex can design a plan describing how relevant knowledge possessed by individual employees can be shared with everyone in the easiest and least time-consuming way. It might not be necessary to purchase new software to manage knowledge – maybe you only need to change some of your work processes.

 

Microsoft Sharepoint is a web based product offering intranet and extranet where you can share files, calendars, tasks etc. One of its strengths is the possibility to easily create your own customized system for storing and displaying information in different ways. It is also possible to create work process. You can for example have all sales offers sent automatically to the sales manager for approval before they are actually sent out as emails by the system.